Service & Support

Service
& support

We are on hand 24 hours a day

The Manomatic team is competent to advise and assist you whenever you need help. We know everything there is to know about your systems. We help to maintain reliable operation and maximum uptime.

We are never more than a phone call away. As a Manomatic client, you can draw on our expertise around the clock – 24/7/365.

Here is an overview of the skills and services offered by our technical support department:

Commissioning

We place our expertise and experience with KUKA, FANUC and DENSO robots at your disposal at every phase of the commissioning process. We integrate the robot efficiently into your production system.

Robot programming

In addition to technical factors, optimal robot integration depends on correct programming. We employ some of the most accomplished and innovative robot programmers.

Production support

We at Manomatic remain at your side throughout the project period – from the design phase to ongoing optimisation of operations. Working with you, our client, we strive to maintain and improve the efficiency and productivity of your production apparatus.

Maintenance and service

Preventive maintenance ensures maximum exploitation of your systems.
A service agreement guarantees that you can exploit your robot application to its maximum.

24-hour hotline

We are at your service at all times. Our technical experts offer highly professional hotline support 365 days a year – remote diagnostics also available on request.

Upgrading and subsequent installation

Make use of our support service to upgrade hardware and software. If you wish to adapt your robot to new processes, we can help you! We offer versatile and user-friendly software updates and refurbishments.

International on-site service

At Manomatic, our robot specialists offer on-site service, support and training in denmark and abroad. We can prevent lengthy periods of costly downtime and we keep your operators up-to-date.

Spare parts service with guarantee

We have most spare parts in stock and we deliver them with a guarantee. Working with robot manufacturers KUKA, FANUC and DENSO, we replace worn and defective components fast and reliably.